FAQ

As a partner in your own care, we want you and your family to know your rights as well as your responsibilities.

Q: What information should the patient have before their discharge/leaving the hospital ?

Q: How can the patient retreive his medical file?

Q: What are the patient's responsibilities?

Q: What are the patient's rights?

Q: What are the Hospital's Directories?

Q: How should the patient protect himself from falling?

Q: Why is there a whiteboard in every room?

Q: How are the cold cases admitted to the hospital?

Q: Do you admit COVID-19 patients?

Q: During COVID-19, can patients be visited? And what are the safety regulations?

Q: Are the Clinics open during COVID-19?

Q: Is a PCR test required for all inpatients?

Q: What are the hospital visiting hours?

Q: Can patients in the Special Care Units be visited? What are the visiting hours?

Q: What medical services does Monla Hospital provide?

Q: Is the hospital accredited?

Q: What is “Ask me 3”?

Q: How can the patient submit a suggestion or complaint?

Q: What should the patient bring for performing outpatient exams?

Q: What should the patient bring with him/her to the hospital?

Q: Can the patient get food from outside?

Q: Are gifts or flowers allowed into the hospital?

Q: What procedures are needed for patients to be admitted to the hospital?

Q: What should the patient do on the day of admission?